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You generally have the option of contacting us by e-mail or using the corresponding online function. We will process the information you provide in order to respond to and examine your request. Depending on the topic, type of date and whether you are already a customer or not, the processing of the data is based on the contract with you, your consent or your or our legitimate interest in clarifying the request in accordance with Art. 6 para. 1 sentence 1 a), b) and f) GDPR. We will delete your data relating to the request, unless we are legally obliged to continue to store or retain it. If the data is still required to process outstanding inquiries, it will be deleted at the earliest after these inquiries have been processed. For further information, please refer to the general privacy policy.